Computer Support and Help Desk Technician Training Programs
The following schools and colleges offer programs specifically designed to train students to support PCs, operating systems, computer networks, and software applications. Graduates of these programs can take on positions in desktop support, end-user help desk support, and more.
For more information on a school and its programs, click the Request Information link.
Antonelli College
- Location: Cincinnati, Ohio; Hattiesburg and Jackson, Mississippi
- Programs: Associate Degree in Business Office Technology / Technical and Network Support
- Quick Summary: Program teaches PC repair, data communications and networking, and computer operating systems.
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from Antonelli College
The Career Institute of American International College
CHI Institute
- Location: Broomall, Pennsylvania
- Programs: Computer Repair Technician diploma
- Quick Summary: Learn solid state and digital electronics, along with computer troubleshooting skills in this program, which is offered during the day or in the evenings.
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CHI Institute
Hesser College
- Location: Portsmouth and Salem, New Hampshire
- Programs: Micro-Computer Support Specialist
- Quick Summary: Learn information technology concepts as you prepare for A+ certification.
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Indiana Business College
- Location: Evansville, Ft. Wayne, Indianapolis, Muncie, and Terre Haute Indiana
- Programs: Associate degrees in Help Desk Administration and Systems Administration
- Quick Summary: Learn computer hardware, networking, and operating systems, along with customer service skills.
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from Indiana Business College
Kaplan University
- Location: Cedar Falls, Cedar Rapids, Davenport, Des Moines, and Mason City, Iowa; Lincoln, Nebraska
- Programs: Computer Systems Technician diploma
- Quick Summary: Learn hardware and software installation and support in preparation for a position as a field service technician.
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Katharine Gibbs School
- Location: Melville, New York
- Programs: Computer Technical Support
- Quick Summary: 9 month certificate program was developed by MIS professionals to provide the key skills needed for computer support and help desks.
- Request Information from Katharine Gibbs School
- Location: Allentown, Center City Philadelphia, and Northeast Philadelphia, Pennsylvania
- Programs: PC Support Technician, PC Systems and Networking Technology
- Quick Summary: Learn how to troubleshoot and maintain personal computers and operating system software. Both programs prepare graduates for the A+ and Network+ certifications, while the PC Systems and Networking Technology program adds preparation for the Microsoft Certified Professional and Microsoft Systems Administrator certifications. The Support Technician program is only available at the Center City location.
- Request Information from Lincoln Tech
Minnesota School of Business & Globe College
- Location: Brooklyn Center, Oakdale, Plymouth, Richfield/Bloomington, Rochester, St. Cloud, and Shakopee, Minnesota
- Programs: Network Support Specialist diploma or Associate degree
- Quick Summary: This program focuses on the skills used in professional help desk support. Students learn to troubleshoot and maintain personal computers, and to install and maintain networks, including TCP/IP configuration and Windows 2000 Server and Directory Services.
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from Minnesota School of Business & Globe College
- Location: Media, Pennsylvania
- Programs: Associate degree in Computer Software & Information Technology
- Quick Summary: After taking core courses that provide basic IT competency, students can choose from tracks in end user support, system administration support, or Programmer Analyst.
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from Pennsylvania Institute of Technology
- Location: Fort Knox, Lexington and Louisville, Kentucky
- Programs: Associate degree and diploma for PC Support Specialist
- Quick Summary: Students learn to support PC applications and hardware. Degree program includes general education courses.
- Request Information from Sullivan University
Technical Career Institute
- Location: Miami, Florida
- Programs: Computer Support Technician diploma
- Quick Summary: Learn to install and repair computers and peripherals, along with hardware and software support skills.
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from Technical Career Institute
Vatterott College
- Location: Quincy, Illinois; Des Moines, Iowa; Wichita, Kansas;
Joplin, Kansas City, O'Fallon, Springfield, St. Joseph and St.
Louis, Missouri; Omaha, Nebraska; Cleveland, Ohio, Tulsa, Oklahoma
and Memphis, Tennessee
- Programs: Computer Technology diploma
- Quick Summary: Students learn PC and operating system troubleshooting and configuration, along with problem-solving and customer service skills.
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from Vatterott College
Wood Tobé-Coburn School
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